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PatchMagnets Terms and Conditions



A. "PatchMagnets" means the entity stated in the Application for Credit and any related body corporate as defined in the Corporations Act 2001 (Cth) and its successors and assigns.

B. "Client" means the entity stated in the Application for Credit, its successors and assigns, and any other person offering to contract with the company on these terms and conditions or, where such person is acting in the course of employment, such persons as employers.

C. The headings in these conditions are for ease of reference only and shall not affect the interpretation of any of the conditions.


2.1 All quotations are valid for 30 days. PatchMagnets reserves the right to vary pricing after 30 days from the original date of quoting.

2.2 PatchMagnets also reserves the right to vary any quotation by notice in writing in the event that any legislation or regulation by any government authority would result in a variation to the cost component of the contract.

2.3 Additional work required (including but not limited to folding, inserting, counting, or bundling) after receiving the material from the Client and not included in the quotation will be added to the account due, under written or verbal advice.


3.1 PatchMagnets shall be at liberty to retain any of its authorized agents or any other entity it sees fit and at the sole discretion of PatchMagnets, and the Client consents to disclosure of information about the Client or its contacts to these agents.


4.1 The description and quantity of the goods and services to be sold ("the Services") shall be as set out in the quotation provided by PatchMagnets to the Client ("the Quotation").


5.1 Scheduling will be provided to the Client with the Quotation. Should any delays occur, delivery dates and/or additional costs will be re-negotiated, and no liability or penalty will be incurred by PatchMagnets for these delays.


6.1 On rare occasions, a production run may contain a small percentage of unacceptable product. It is normal practice for PatchMagnets to supply over-runs at no additional cost to cover the unlikely event of any defective product being supplied that may have been overlooked at the final inspection.

6.2 Under-runs may also occur and will not exceed 10% of the quantity ordered. PatchMagnets reserves the right not to re-print or replace product in this instance and will invoice the customer at a pro-rata rate. If the customer requires a guaranteed quantity, this tolerance must be taken into consideration at the time of ordering.


7.1 PatchMagnets reserves the right to reject or vary the charges for imperfect, defective, or unsuitable material provided by the customer.


8.1 All material provided to PatchMagnets shall remain the responsibility of the customer who indemnifies PatchMagnets against any loss or damage to the material. The customer shall be responsible for reinstatement and replacement costs and/or insurance as the customer deems necessary.

8.2 Where any client's material cannot be processed or removed from PatchMagnets' premises within 2 weeks of delivery, the customer shall bear a minimum storage charge of $55 (incl. GST) per week.

8.3 Where any material cannot be processed and not removed from PatchMagnets' premises within three (3) months, PatchMagnets may, at the customer's expense, arrange return or disposal as PatchMagnets sees fit.


9.1 The customer acknowledges that PatchMagnets may sub-contract the performance of part or all of its obligations under the contract.

9.2 The customer acknowledges that PatchMagnets shall be entitled to carry out services for other customers during the period allocated to the provision of services under the contract.


10.1 When requested, PatchMagnets will submit electronic proofs for the customer's review and approval. PatchMagnets will not be responsible for undetected errors, and any re-prints will be supplied at the original cost.


11.1 Payment of the quoted price is required in advance and prior to the provision of services, except where PatchMagnets directs, and customers are required to make payment according to the terms set out in the invoice.

11.2 If the customer fails to make payment in accordance with 11.1, PatchMagnets shall be entitled to charge an administration charge at a rate of 2.5% per month on a cumulative basis on all overdue monies from the due date up to the final date of payment.

11.3 As long as any monies remain unpaid by the customer, PatchMagnets shall be entitled to claim a possessory lien over any materials of the customer in the possession of PatchMagnets.

11.4 A written statement of debt signed by an authorized employee of PatchMagnets shall be prima facie evidence and proof of the amount of indebtedness by the customer to PatchMagnets at that time.

11.5 Any concerns or complaints regarding the performance of the services should be advised to PatchMagnets as soon as possible, so as to allow PatchMagnets to undertake any remedial action it deems is required. In any event, any complaint must be lodged in writing with PatchMagnets within 5 business days of the performance of services.

11.6 If the client has an account with PatchMagnets, the client agrees to pay all amounts due in clear funds within the company's agreed timeframe but no later than 30 days from the date of the invoice. The client agrees that if it fails to pay in accordance with this clause, the company may:

  • (A) Charge a dishonour handling fee in the amount of $95.0.
  • (B) Recover all collections costs and expenses incurred in collecting overdue accounts on an indemnity basis.
  • (C) Withhold supply.
  • (D) Sue for the money owing on the goods or services provided.

11.7 In the event where this agreement has been entered into by more than one party, each party shall be jointly and severally liable for any amounts overdue.

11.8 EFT payment preferred by PatchMagnets. If payment is by credit card prior to the due date, an additional 2.5% processing fee will be incurred by the client.


12.1 If the client:

  • (A) Fails to pay for any goods or services on the due date; or
  • (B) Otherwise breaches this agreement and fails to rectify such breach within seven days' notice; or
  • (C) Cancels delivery of goods or services; or
  • (D) Commits an act of bankruptcy or allows a trustee in bankruptcy or receiver and manager to be appointed to the client or any of its property; or
  • (E) Allows a judgment or order to be enforced or become enforceable against the client's property; or
  • (F) Permits proceedings to be commenced to wind the client up or controller, receiver, administrator, liquidator or similar officers appointed to the client in respect of any part of its property;

Then PatchMagnets may enter upon the client's premises (doing all that is necessary to gain access) where goods supplied under this contract are situated at any time and retake possession of any or all of the goods the company has supplied to the client and:

  • Resell the goods concerned;
  • Terminate the agreement; and
  • Sue for any monies owing.

12.2 The client and the guarantor jointly and severally authorize the company to engage in the exchange of information with a credit reporting agency or with other such parties as are necessary to give effect to the contract and to the ongoing relationship between the parties here to.

12.3 The company reserves the right to report a client's delinquent account to a credit reporting agency should payment remain outstanding for more than 60 days. In addition, the company may refer the outstanding account for debt collection or issue legal proceedings to recover any outstanding invoices. Should an account be referred for debt collection, the client acknowledges and agrees to pay all debt collection charges.


13.1 The client agrees that:

  • (A) The company may set-off any credit amount that the company owes to the client against any debt due by the client to the company at the company's sole discretion;
  • (B) The client is not entitled to withhold payment of any money in respect of any alleged set-off or claim the client might have against the company.


14.1 The client irrevocably permits the company or any person authorized by the company in writing, upon giving reasonable notice, to enter the client's premises or at premises where the goods are reasonably believed by the company to be held on the client's behalf for the purpose of examining or recovering the goods. The client also agrees to indemnify and hold the company harmless for reasonable costs of removal, enforcement, and legal action in respect of the removal of any goods, the subject of this agreement.


15.1 Where an order is canceled less than 3 days prior to the proposed provision of services, a cancellation fee of 10% of the quoted price shall be payable by the customer in addition to any production costs that PatchMagnets may have incurred. The said cancellation fee is not a penalty but a genuine pre-estimate of the damages and costs incurred by PatchMagnets.


16.1 The goods shall be at the risk of the client after they have been delivered.

16.2 Notwithstanding delivery, title in the goods shall not pass to the client until PatchMagnets has received all monies owing from the client.

16.3 Copyright and intellectual property rights in the goods shall remain the property of PatchMagnets unless released, in writing, to the client.

16.4 The client will supply, at no cost to PatchMagnets, a high-resolution copy on DVD/CD of all the necessary electronic files required, including but not limited to photography, video footage, print-ready art to be used for production purposes by PatchMagnets.

16.5 If the client fails to pay PatchMagnets any amount so invoiced, and that amount remains unpaid for a period of thirty (30) days, then PatchMagnets may revoke the license granted by this agreement by notice in writing.

16.6 The goods may not be transferred to a third party without the express written permission of PatchMagnets.

16.7 Until such time as title in the goods passes to the client, PatchMagnets shall have the right to repossess or otherwise recover the goods.


17.1 Save in respect of personal injury or death due to the negligence of PatchMagnets, PatchMagnets shall not be liable to the client in respect of any loss suffered by the client due to any defect in the goods. PatchMagnets shall not be liable to the client or any third party for any loss of profit, consequential or other economic loss suffered by the client arising in any way from this agreement.

17.2 Save in respect of personal injury or death due to the negligence of PatchMagnets, the liability of PatchMagnets under these conditions shall not exceed the price.


18.1 The company reserves the right to amend the terms and conditions of this agreement by giving the client notice in writing of the amended terms and conditions to the client's address as specified on the face of this agreement or as notified by the client from time to time. The client is deemed to accept any amended terms and condition unless it notifies the company in writing within seven days of its objection to the proposed amendment to the terms and conditions.


19.1 If any part of this agreement is found to be void, unlawful, or unenforceable, then that part will be deemed to be severed from the agreement, and the severed part will not affect the validity and enforceability of any remaining provisions. Any waiver of the company's right under this agreement must be in writing and signed by an authorized representative of the company.


20.1 Patch Magnets shall not be liable for any default due to any circumstance beyond their reasonable control, including, but not limited to, acts of God, war, civil unrest, riot, strike, lock-out, acts of civil or military authorities, fire, flood, earthquake, or shortage of supply or failure to deliver of the suppliers of the supplier.


21.1 Each of the parties agrees that, save in respect of statements made fraudulently, it shall have no remedy in respect of any untrue statement upon which it relied in entering this agreement, and that its only remedies shall be for breach of contract.


22.1 Nothing in these conditions shall affect the statutory rights of a consumer. The client and guarantors declare that the credit to be provided is to be applied wholly or predominantly for business purposes and not for personal, domestic, or household purposes.


23.1 The contract and the conditions therein shall be construed according to the laws in the State of New South Wales, Australia.


Goods will normally be dispatched within 5 – 7 working days from art approval, and after dispatch should arrive within 2 – 10 business days depending on your location, longer for international orders. Please ensure you enter the correct delivery address and, for courier or freight carrier deliveries, ensure that someone is available at the delivery address to accept delivery. Consignments that are returned to us for any reason will incur a re-dispatch fee. Subject to our returns policy, freight charges paid for the original dispatch are not refundable.


Patch magnets is an Australian business (ABN 77815106152). Prices on our online store include are in Australian dollars, include G.S.T and are clearly shown. 26. Returns and refunds all our products are manufactured to your specific artwork, design or instruction and once produced cannot be re-stocked. We will replace items with manufacturing defects caused by us. We do not refund or replace items if you have changed your mind.


All our products are manufactured to your specific artwork, design or instruction and once produced cannot be re-stocked. We will replace items with manufacturing defects caused by us. We do not refund or replace items if you have changed your mind.

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